Sportsbike Tire Warmers, Tire Warmers, Performance Motorcycle Accessories and Ducati Parts, Australia and Worldwide
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How to order...

E-mail Orders

Simply browse our site using the product links at the left of the page. When you wish to order products, go to our 'Contacts Page' or contact us by E-mail, just tell us that you are placing an order and what you wish to order. We will need your name, delivery address telephone details and any alternative e-mail address. We also need a clear description of the product or products you are ordering. We will contact you via e-mail with pricing confirmation including Freight, we will send details for payment. If fo any reason you do not get a response within 3 days, send us a separate E-mail so we can follow up your order.

Telephone Orders

You are welcome to call us. We are ready to take your order Monday to Friday 9 am to 7 pm (Australian Eastern Standard Time). Please have your questions, order details and delivery details ready when calling.

Telephone your order to:

  • From outside Australia: +61 2 9310 0732
  • From within Australia: 02 9310 0732

Order Information.

Payment and Dispatch

We deliver. Sportsbike has been trading since 1996 and we have a very strict approach to orders. As soon as we recieve payment into our account, we send the goods or commence manufacture with delivery as discussed and agreed. If we have an anticipated delay, we will give you the option to hold off payment. If an unexpected delay is encountered, we advise you. Essentially we do what we say we will do.

Payment Methods

We accept:

  • Internet Transfers
  • Direct Deposit to our Bank Account
  • Telegraphic Transfer (International your Bank to our Bank)
  • Australia Post Money Orders
  • Other payment methods by pre-arrangement

Regrettably, due to attempts at credit card fraud, we do not accept credit card payments. If you wish to pre-arrange a method of payment, please contact us.

Refunds and Cancellations

All products are consigned from our premises in good order and in working condition. If there is a problem with the condition of orders received and we are unable to arrange replacement under Warranty or offer replacement products, and we have been advised within 24 hours of the receipt of your order that there was a problem, we will make a Refund. All Cancellations and Returns will attract 10% Re-Stocking Fee and any Freight or charges paid will be charged. Refunds will only occur after the goods have been returned to Sportsbike and return freight is paid.

Delivery and Freight

Stock orders are usually sent within 24 hours of Sportsbike recieving payment. Custom and non Stock orders are usually ready for dispatch within 10 days of ordering and are sent by Australia Post Air Mail, Courier or Freight Company. If there is any delay, we will advise you. Depending on your location and Customs Service, orders will take between 2 to 10 days to get to you after sending.

In Australia we send by Australia Post or by Courier.

Post has proven to be a very reliable service and there has been little reported damage. If you require Insurance let us know and we will add the cost to the Freight. Ask us to quote on Freight when ordering. If you have a preferred Carrier and send us your Account details, we will arrange to send through your preferred Carrier.

Taxes

We will comply with your request to describe the contents of a package. Although Export Orders sometimes attract local Taxes and Duties when they arrive in your country, in our experience, mostly you do not get charged, but we can not guarantee it. You are responsible for any local Customs Duties and Taxes. Australian Residents must add 10% GST to all parts and freight prices.

User and Care Instructions

We supply User and Fitting Instructions with most products we sell. If you have and difficulty, you are welcome to E-mail or Telephone us for further assistance.

Terms and Conditions

Unless specified, all prices are in Australian dollars. Prices and Specifications are subject to change without notice and do not include Freight or local taxes. Australian Customers must add GST.

Please visit our Terms and Conditions and Privacy Policy pages for more detailed information. If you have any questions or concerns about Ordering or using this form contact us and let us know how we can help you.

 
 
All prices are in US Dollars (unless otherwise specified) and do not include taxes (if applicable).
Prices and Specifications are subject to change without notice and do not include freight.
Copyright © KeyCapital Australia Pty Limited trading as Sportsbike Performance. | Disclaimer